Post by account_disabled on Jan 23, 2024 6:08:54 GMT
Case. How, using a mobile application, we expanded the possibilities of individual security for clients of private security agencies. Task Develop a solution for transmitting the client’s coordinates in case of any threat to his life and safety with the ability to control the process of directing the response team and recognizing not only the location, but also the specific initiator of the call. Requirements Several demands were put forward to us: The fastest and most informative activation of an alarm event; Client ID with maximum detail regarding both identification and location of the event; Portability of the solution - without additional wearable devices; Budget - the security business is not the most high-turnover. Analysis First, we needed to analyze existing solutions and evaluate them in terms of convenience and ease of use for the client and information content for security companies. The first option is the signal type “Phone call” In this case, the client should be able to make a call to a certain number of the control panel or control room and be identified by the option used. Identification options: Safeguard; Personal security card; Password (alphanumeric).
Advantages of this solution: The caller can accurately describe the nature of the situation and the location of the incident Disadvantage of the solution: The client may not have: time reserve for dialing; appropriate emotion B2B Email List al state; speech intelligibility; logical sequence in describing the situation; the ability to speak, due to the risk of being noticed; lack of clear landmarks on the ground. The second option is the signal type “Key fobs and wearable trackers” The client must always have a portable key fob (tracker) with him to give a signal to the remote control Advantages of this solution: Determining the location and indicating the location of the event using GPS coordinates Disadvantage of the solution: the need to regularly monitor the charge level of another wearable device and change it if it breaks down; many people forget where they put small, infrequently used things; not always accurate location determination (error up to 30 meters); additional costs and high price of the device; in the summer, the number of things constantly worn decreases significantly, there is a big chance of “not taking it because it doesn’t fit.” What's the result? We came to the conclusion that it is necessary to set ourselves the following tasks:
implementation of the fastest and easiest access to the ability to initiate an “alarm”; obtaining the maximum amount of necessary data necessary for emergency identification of both a place and a person; minimizing the costs of development and subsequent maintenance of the solution; the greatest possible simplicity and efficiency in the interaction between the user, the central console and the response team; versatility of the device. What did you do To implement the planned tasks, we decided to develop a solution in the form mobile application for clientsthe customer's company, which would consist of three parts: the client, the detention group module, and the control room. Client part In the client part of the application, we implemented the following functionality for devices running iOS and Android: a call button icon, when clicked, two submenus will appear for transmitting and confirming the “Alarm” signal; after activation of the alarm, a request is made to receive confirmation from the control panel about the passage of the signal: the icon changes color and text information about the success of the transmission event additionally appears on the display; traffic consumption .
Advantages of this solution: The caller can accurately describe the nature of the situation and the location of the incident Disadvantage of the solution: The client may not have: time reserve for dialing; appropriate emotion B2B Email List al state; speech intelligibility; logical sequence in describing the situation; the ability to speak, due to the risk of being noticed; lack of clear landmarks on the ground. The second option is the signal type “Key fobs and wearable trackers” The client must always have a portable key fob (tracker) with him to give a signal to the remote control Advantages of this solution: Determining the location and indicating the location of the event using GPS coordinates Disadvantage of the solution: the need to regularly monitor the charge level of another wearable device and change it if it breaks down; many people forget where they put small, infrequently used things; not always accurate location determination (error up to 30 meters); additional costs and high price of the device; in the summer, the number of things constantly worn decreases significantly, there is a big chance of “not taking it because it doesn’t fit.” What's the result? We came to the conclusion that it is necessary to set ourselves the following tasks:
implementation of the fastest and easiest access to the ability to initiate an “alarm”; obtaining the maximum amount of necessary data necessary for emergency identification of both a place and a person; minimizing the costs of development and subsequent maintenance of the solution; the greatest possible simplicity and efficiency in the interaction between the user, the central console and the response team; versatility of the device. What did you do To implement the planned tasks, we decided to develop a solution in the form mobile application for clientsthe customer's company, which would consist of three parts: the client, the detention group module, and the control room. Client part In the client part of the application, we implemented the following functionality for devices running iOS and Android: a call button icon, when clicked, two submenus will appear for transmitting and confirming the “Alarm” signal; after activation of the alarm, a request is made to receive confirmation from the control panel about the passage of the signal: the icon changes color and text information about the success of the transmission event additionally appears on the display; traffic consumption .